Delivery
Any order placed before 1 p.m. can be prepared and shipped the next day (depending on product availability) with delivery time within 72 hours.
For Corsica, please contact us by email contact@kantsens.fr or Chat, or WhatsApp or phone.
Any unavailability of products will be communicated to you immediately.
If you have specific delivery requirements, please indicate them on the order.
Franco de port is applicable from 290€ tax excl., otherwise a package of 40€ tax will be charged
For any international delivery, please contact us at contact@kantsens.fr by chat, WhatsApp or phone
Payment
We offer the safe payment by CB with possibility to pay in 4 times from 400€ tax excl.
Orders must be paid before delivery either by CB or by bank transfer.
Upon confirmation of payment, the order will be shipped.
For more information or a specific request, our customer service is at your disposal on contact@kantsens.fr
Satisfied or Refunded
A product isn't right for you?
You have 15 days after receipt to return unused products to us in their original packaging.
We can make either a refund in the form of a refund (on request) within 30 days, or an exchange with a product at a similar price.
This warranty does not apply to custom or customized products.
No complaint can be taken into account in the event of improper use of the product.
The return fee is the responsibility of the customer.
Reception and Return Merchandise
To ensure effective and safe processing of your receptions and returns, it is imperative to follow the following instructions:
- Take quality photos systematically in case of damage or other abnormal delivery and reception
- Ensure that the product is well protected and well packed to prevent damage during return transport
- Make written reservations clear and detailed in the presence of the carrier
For any questions, our customer service will help you contact@kantsens.fr!
Product quality
Our commitment is to offer you original, design, innovative and sustainable products with premium quality made in France and Europe (70% of our products).
The ecodesign of our products is omnipresent throughout all the process stages: from the first reflections and inspirations, through the choice of materials and the way of production to the end of our products.
Our curiosity, our passion for beauty and originality are accompanied by our desire to have durable products that have meaning.