1. Build your selection
- Browse our collections and add your items to your cart.
- Need help choosing? Contact us for advice on materials, usage combinations, or optimized logistics for your events.
2. Create your professional account
When you're ready, create your account, indicating :
- Company details (billing name, VAT number if applicable)
- Billing and delivery addresses
- Special delivery instructions, if any (e.g. opening hours, preferred days/times, access constraints, need for a delivery appointment)
The more precise your details, the smoother the delivery process especially for specific shipments.
3. Come back to your cart and turn your cart into a quote
With one click, transform your cart into a quote.
You'll receive a personalized pro forma invoice within 24 business hours:
- With or without transport fees – according to your preference
- Including weight/volume estimates and delivery lead time for your location
You can also mention if you want eco-packaging, grouped shipments, or partial deliveries for larger orders.
4. Validate your quote
Upon validation, you have two options:
- Receive a secure payment link by email
- Or pay directly online via your client area under "Pending Orders"
All payment links are encrypted and handled through trusted international payment partners.
5. Order preparation & delivery
Once payment is received, we:
- Prepare your order with care and precision
- Ship using the most reliable carriers adapted to your destination and delivery requirements
- Send your tracking details and invoice automatically
- Europe: 4–7 business days
- Outside EU: Delivery time and customs clearance vary – we keep you informed every step of the way.
- We're used to working with premium catering and hospitality companies, hotels worldwide – from one-time needs to recurring orders or bespoke items.
- Contact our B2B export advisor for dedicated service: contact@kantsens.fr
As a professional, we guarantee:
- ✔️ Human follow-up at the quote stage
- ✔️ Clear visibility on costs, logistics and customs (when applicable)
- ✔️ Secure and traceable process from cart to delivery
- ✔️ Support adapted to your professional rhythm